Shipping and Payment

Transport information



We ship the goods to Vantu through several shipping and delivery companies. When making an order, the customer will see the available shipping methods in the basket depending on the country and place of delivery. The customer chooses to choose from the available delivery methods. Each offered shipment has the price per shipment. The shipping price is final including all fees (delivery, fees, taxes, etc.).




The transport price is for the Slovak Republic.


If your order exceeds € 35, the delivery is free of charge within the Slovak Republic! E-shop will automatically offer free shipping if the order exceeds the specified amount.



Personal Subscription

(na pobočke Vranov nad Topľou)

Slovak Post

(balík na poštu)  (1*)

DHL courier

( možnosť doručenia aj v sobotu)

Zásielkovňa.sk

( odoslanie na odberné miesto podľa výberu) (2*)


Slovakia (3*)


Cena : 0 €

Cena : 3.80 € 

Cena : 4 €

Cena : 4.80 €

Cena : 6.60 €


Cena : 4.80 €


Cena : 3.40 €


Explanation of the comments (*):


Note 1* Transport prices for the Slovak Post a.s. are removed from the weight of the consignment. Weights are automatically calculated according to your purchased goods placed in the shopping cart. Each product is assigned a weight that is converted and then the e-shop will automatically offer a given price. Weight and price are as follows:

Weight 0.1kg - 3kg: price 3.80 €; Weight 3.1kg - 6kg: price 4 €; Weight 6.1kg - 30kg: 4.80 €; Weight 30.1kg - 50kg: 6.60 €


Note 2* The price of the shipment via Zásielkovňa.sk is fixed at a maximum weight of 5 kg

Weights are automatically calculated according to your purchased goods placed in the shopping cart. If your purchased goods exceed the specified weight, e-shop will automatically block / disable this transport!


Note 3* If your order exceeds 50kg, the shipping charges are set individually!

If this occurs, we will contact the customer about this fact by phone or by email with the shipping offer.




The price for the Czech Republic.


If your order exceeds € 70, the delivery is free of charge within the Czech Republic! E-shop will automatically offer free shipping if the order exceeds the specified amount.


Warning: Prices of goods, transport, purchases within the Czech Republic are automatically converted into e-shops on the basis of the Czech Koruna - Euro exchange rate set by the European Central Bank for the respective day. E-shop, based on the price set, prices are calculated for each day!



Czech Post

(služba balík do ruky) (1*)

DHL courier

(možnosť doručenia aj v sobotu)

Zásielkovňa.cz

( odoslanie na odberné miesto podľa výberu) (2*)


Czech Republic (3*)

Cena : 4.80 € 

Cena : 6 €

Cena : 8.80 €


Cena : 7.20 €


Cena : 4 €

Explanation of the comments (*):


Note 1* Transport prices at the Czech Post a.s. are removed from the weight of the consignment. Weights are automatically calculated according to your purchased goods placed in the shopping cart. Each product is assigned a weight that is converted and then the e-shop will automatically offer a given price. Weight and price are as follows:

Weight 0.1kg - 8kg: price 4.80 €; Weight 8.1kg - 20kg: price 6 €; Weight 20.1kg - 50kg: 8.80 €


Note 2* The price of the consignment through Zásielkovňa.cz is fixed at a maximum weight of 5 kg

Weights are automatically calculated according to your purchased goods placed in the shopping cart. If your purchased goods exceed the specified weight, e-shop will automatically block / disable this transport!


Note 3* If your order exceeds 50kg, the shipping charges are set individually!

If this occurs, we will contact the customer about this fact by phone or by email with the shipping offer.




The price is for Austria.


If your order exceeds € 100, the delivery is free of charge within Austria! E-shop will automatically offer free shipping if the order exceeds the specified amount.



Austrian Post  (1*)

DHL courier

Austria (2*)

Cena : 8 € 

Cena : 10 €

Cena : 10 €

Explanation of the comments (*):


Note 1* The transport prices of the Austrian mail carrier are deducted from the weight of the consignment. Weights are automatically calculated according to your purchased goods placed in the shopping cart. Each product is assigned a weight that is converted and then the e-shop will automatically offer a given price. Weight and price are as follows:

Weight 0.1kg - 10kg: price 8 €; Weight 10.1kg - 20kg: price 10 €

If your purchased goods exceed the specified weight, e-shop will automatically block / disable this transport!


Note 2* If your order exceeds 50kg, the shipping charges are set individually!

If this occurs, we will contact the customer about this fact by phone or by email with the shipping offer.




The price for the selected countries within the EU.


If your order exceeds € 150, the delivery is free of charge within EU! E-shop will automatically offer free shipping if the order exceeds the specified amount.




DHL courier

Csomagküldő.hu  (1*)

Coletăria.ro  (1*)

Przesylkownia.pl  (1*)

Hungary, Poland

Germany (outside Packstation)  (2*)


Cena : 12 €

Cena : 6 €

Romania  (2*)

Cena : 26.30 €


Cena : 7 €

Belgium, Croatia, Luxembourg, the Netherlands, Slovenia (2*)

Cena : 22.60 €

X

Bulgaria, Denmark, Estonia, Finland, Italy, Lithuania, Portugal, Serbia, Spain, Sweden, Switzerland


    Cena : 26.30 € 

X


Note 1* The price of the consignment through Csomagküldő.hu, Coletăria.ro, Przesylkownia.pl is fixed at a maximum weight of 5 kg. Weights are automatically calculated according to your purchased goods placed in the shopping cart. If your purchased goods exceed the specified weight, e-shop will automatically block / disable this transport!


Note 2* If your order exceeds 50kg, the shipping charges are set individually!

If this occurs, we will contact the customer about this fact by phone or by email with the shipping offer.




Transport for Vant is provided by the following shipping companies:


 


Shipments are sent daily, except for working days and public holidays. Orders received until 12:00. we send it to customers on the day of receipt of the order, at the time of receipt of the order after 12:00. your orders are sent the next business day.


Delivery of consignments within Slovakia.


Deliveries are delivered to the customer usually on the following working day within Slovakia, orders sent through the Slovak Post as a mail packet are ready for collection the next day after shipment. The time for storing the shipment at the post office is 14 days, during which the customer can pick up the shipment. After this date, the shipment returns to us. Re-sending of the shipment on request is possible, but the customer will be charged the re-shipping price in the amount of 3.80 €!


If you use DHL Courier delivery, you have the option of delivering your shipment in Saturday at the same price as on business days. If you choose this option consignment delivery, enter your order in the creation of transport "Courier weekend" and we will send you order, so that you courier it delivered Saturday. For the selected DHL Courier you have the option to pay for your shipment in cash as well as a credit card.


Orders sent to the Zásielkovňa collection point are usually delivered the following day after shipment to your picking location. The time for storing the consignment at the dispensing location is usually 7 business days.


Delivery of consignments within the Czech Republic and the EU.


Delivery dates for other countries are given for a particular shipment as shown in a shopping cart, such as D + 1-2 days, "D" means the day of shipment to the customer from our warehouse and "1-2 days" the expected delivery date to the customer .


We deliver to the Czech Republic shipments via the DHL Courier on request also within Saturday, with the price for the shipment being identical to the delivery charge during business days. If you choose this option consignment delivery, enter your order in the creation of transport "Courier weekend" and we will send you order, so that you courier it delivered Saturday.

The Czech Post delivers packages in the "Hand-in-hand" service. In case of failure of the addressee at the address stated in the order, the Czech Post will store the mail at the relevant branch of the mail about what the client informs.


The customer is informed by shipping companies of any delivery-related operation by e-mail or by SMS. Each of these shipping companies also provides online tracking of the delivered mail.


If you have any confusion or shipping problem, please do not hesitate to contact us at: office@vantu.sk




Learn about Vantu Payment Options




Customers in our e-shop have a choice of payment from their discretion from several options. Payment options are automatically set by country and mode of delivery of the goods the customer chooses when creating their order.


Option 1 - Payment in cash


Cash payment is possible only when the ordered goods are picked up personally at the dispensary site of our company.


The personal subscription address is: Dened s.r.o. (Vantu.sk) Budovateľská 1278/19; 093 01 Vranov nad Topľou, Slovak republic



Option 2 - Payment on delivery


The customer has the option to pay for the goods in the form of a cash on delivery. The customer is paid for when the goods are taken over by the transport and delivery service staff of their choice when making the order. When paying on a paycheck, we advise customers to ask their shipping staff for proof of payment.

The cash payment can be paid in cash as well as by a card payment for DHL, for example, when the customer chooses the form of DHL Courier.

In addition, you can pay for your credit card at the branches of Slovak Post, for delivery of the package as a "Mail to Mail" package, the possibility of payment by card is also at selected outlets of the company Zásielkovňa. About the option of card payment at a branch, the customer is informed when choosing the shipment of the shipment in the information window of the dispensing location.



Option 3 - Payment Bank Transfer


a) Payment bank transfer Euro


By selecting a bank transfer payment option, the customer pays for the order by transferring funds to the account of our company.


Please transfer the total amount to the following bank account of customers paying Euro €


Bank: Slovenská sporiteľňa a.s.

Account: 51 5176 3809/0900

Iban: SK05 0900 0000 0051 5176 3809

Swift: GIBASKBX


Variable symbol: Your order number


Please note: in the case of bank transfer payments, your order will not be processed until we receive a payment to our account. Once the payment is received, we will ship your shipment.



b) Payment bank transfer Česká koruna CZK


By selecting a bank transfer payment option, the customer pays for the order by transferring funds to the account of our company.


Payment via currency Czech crown is valid for customers in the Czech Republic who made their purchase in the Czech crown CZK


Please transfer the total amount to the bank account of the customers with the Czech crown below


Bank: Fio Bank

Account: 2801 5418 69/2010


Variable symbol: Your order number


Please note: in the case of bank transfer payments, your order will not be processed until we receive a payment to our account. Once the payment is received, we will ship your shipment.



Option 4 - Online payment


Simple and effective payment in our e-shop directly online via the GoPay payment gateway.


The payment gateway operator is GOPAY s.r.o.; Planá 67; 37001 Planá; Česká republika; ICO : 26046768 which is authorized to provide payment services and is a regulated entity under the supervision of the Czech National Bank and the Ministry of Finance of the Czech Republic, as well as the supervision of the National Bank of the Slovak Republic.

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